Steps to use ActiveSync

If your email account is setup to use “ActiveSync” (the server pushes mail to your iPhone or other SmartPhone) follow these steps.

Client configuration for iPhone

  1. Go to the Settings app
  2. Touch Mail,Contacts,Calendars
  3. Add Account…
  4. Microsoft Exchange (Note, only 1 ActiveSync account can be set up at once)
  5. Fill out the Email (full email address), domain (your domain name),username (your username, not email address), password and description.Touch next.
  6. After a moment, the iPhone will ask for a Server. Enter: Touch Next
  7. If your webmail does not support SSL, you will see “Exchange account verification failed.”
    1. Touch Next, then Save.
    2. After step 10, edit the account you just added.
    3. Touch Account Info
    4. Change “Use SSL” to “Off”
  8. Select Mail, Contacts, Calendars to select which items you wish to synchronize.
  9. Touch Done.

Client configuration for Windows Mobile

  1. Click Start, Programs, ActiveSync.
  2. Click the “set up your device to sync with it.” link.
  3. Enter your Email address. Uncheck “Attempt to detect Exchange Server Settings automatically”. Hit Next.
  4. For server address, enter¬†Uncheck “This server requries an encrypted (SSL) connection”as desired. Hit Next.
  5. Enter your username (without domain name), password and domain name. Hit Next
  6. Choose to sync Contacts, Calendar, Email or Tasks and hit Finish.

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